Service Order Manager

Scheduling & Dispatch

  • Outlook style Calendar
  • Job List view
  • Supports 3 Resource Types – Employees, Internal Equipment, Contractors
  • Route and map functions using Google Maps
  • Sync Outlook
  • Print calendar, job list or schedule
  • Colour by, Job Type, Status, Priority, Zone, Service Centre, Customer, Agreement…
  • Retrieve actuals
  • Employee Jobs and hours displayed
  • Sync Outlook Calendar
  • Copy/Paste appointments
  • Appt. deletion security




  • Dispatch – Alerts, Notifications, Colour by




  • Powerful Summary screen to determine availability/utilization
  • Block reschedule entire days




  • View actual time as well as % complete estimate
  • Job “Managed By” available as tooltip option
  • Appointments with Zero time now display. E.g. assigned but no appt.




  • Supports Google Maps
    Create and modify Job routes.
    Print Job Cards, Maps, Directions
    Customise column headers in Route view




  • Find, Reserve and Book Resources Time Line view




  • Find, Reserve and Book Resources Calendar view
    Find appointment by job, site or appt. number




  • Print or email an Employees Work Order’s for the day.
  • Include Task Lists.
  • Forms can be fully customized using Crystal Reports.




  • Print Daily Appointment Listing.
  • Add or remove additional details as required.
  • Plot time line so employee can see when they are scheduled to be on site.