Customer Portal

• Customers can
  Log job requests
  Follow status of job requests through to completion
  Check their site and equipment history
  Check billing history
  Check agreement/contract information
  Check preventative maintenance schedules, tasks and activities
  Perform equipment, model and site searches

• Dashboard shows
  My Requests
  My Equipment
• View requests; create new request
• Equipment, model and site search

 

 

• View and edit job requests

 

 

• Equipment Folio
  Equipment, site, purchase, warranty, history and billing details
  Document requests
  Maintenance tasks and activities

 

 

• Equipment Maintenance
  Posted to job, awaiting posting to job, next maintenance due, future maintenance

 

 

• General site or specific equipment request

 

 

• Search options
  Equipment, model and site search
  Filter and group as required