Deliver exceptional customer service
Give customers what they want, outperform the competition and grow your business.
Wouldn’t it be great if the customer support tools you use every day could scale up with your growing business?
This would make it easier for you and your team to:
- Retain existing customers
- Provide a consistent experience to every customer
- Improve the quality of your customer support
With the right tools, you can overcome the customer service challenges common to growing businesses.
How Sage CRM helps The Signature Works provide first class customer support
The Signature Works is a signage company which, during the 2000s, invested heavily in various IT tools. By 2008, these tools were reaching their end of life. And the rapid growth of The Signature Works posed several other key challenges.
The Signature Works had to cater for an expanding user base and process more customer service requests. And it had to replace its older tools with a modern solution. The signage company also wanted to provide better support to new and existing customers.
The management team of The Signature Works decided to purchase Sage CRM, and give employees instant access to the data they need to become more productive and efficient.
Today, employees at The Signature Works are sharing relevant information between teams, providing even better customer support and using fewer resources to grow the business.
Provide first class customer support with Sage CRM
The Signature Works is just one of thousands of business that use Sage CRM every day to deliver exceptional customer service.
Sage CRM is an affordable solution that gives businesses of all sizes the best value for money. With Sage CRM you can:
- Resolve customer cases faster
- Become more productive by storing information in a central knowledgebase
- Have more meaningful conversations with customers